Buyers Notice

Unauthorized dealers

CSF may remove dealers/distributors from our list due to a number of reasons. This is done to protect our customers for a variety of reasons. Regardless of the reason, CSF advises customers to avoid purchasing products from these companies.

International purchases that are imported by a dealer or retail customer that circumvent the regional distribution and dealer network, will be considered an unauthorized sale and will NOT be eligible for warranty service. Furthermore, no customer service will be offered on these purchases. This type of purchasing and sales practice violates CSF’s international territory policies. CSF strongly discourages this from taking place and asks that you please support your local dealer network.

If you are unsure of which regions and countries have existing authorized dealers please see the International dealers & distributors list above. If you are interested in becoming an authorized dealer or distributor please visit the Dealer/Distributor Application Page.

Amazon, eBay, and Other Third-Party Sellers

All warranty claims must be submitted by Wholesale Distributors and/or Authorized Dealers only. Third-party sellers must submit their claims through the proper distribution channel to be authorized for review. All CSF products must be purchased through an Authorized Dealer and/or Wholesale Distributor to be eligible for warranty service.

Items purchased on Amazon, eBay, or any other third-party source may not be eligible for warranty service, unless the seller is an Authorized Dealer/Distributor of CSF. It will be up to the buyer to research the seller on these platforms to verify this information. CSF is not responsible for any purchases from any unauthorized resellers. Any purchases through an unauthorized reseller will void all warranties and will be at the buyer’s own risk.